In this scenario, users may be repeatedly prompted for their password, depending on the network topology.
If Outlook Anywhere is enabled for Exchange 2010, the client receives the external URL for the OAB and may try to download address book contents by using this URL.
?p=personalsettings/EmailSubscriptions.slab&exsvurl=1 o=ToysExchOrg/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=/cn=Microsoft Private MDB o=ToysExchOrg/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn= Here's a sample Autodiscover response that displays the missing OAB URL: In this scenario, Exchange 2010 mailboxes use the new Exchange 2013 offline address book. When there's no offline address book assigned to a mailbox database, the default is used. This issue occurs because the Autodiscover response to the client doesn't include the OAB URL.ĭuring the Exchange 2013 installation process, a new offline address book (Default Offline Address Book ) is created and set as the default address book.
In this scenario, the Outlook client can't download or update the OAB. Outlook Anywhere isn't enabled for Exchange 2010.The offline address book (OAB) isn't configured for the Exchange 2010 mailbox database.Your organization has Microsoft Exchange Server 2013 and Exchange Server 2010 coexistence.More information If Outlook Anywhere is enabled for Exchange 2010, the client receives the external URL for the OAB and may try to download address book contents by using this URL. With the custom send/receive group, Outlook will request an offline address book download from the server based on the number of minutes that you specified for the send/receive setting. Run the Set-MailboxDatabase cmdlet to configure the offline address book for the database. To do this:ġ. On the Tools menu, point to Send/Receive, point to Send/Receive Settings, and then click Define Send/Receive Groups.Ĥ. Click your Exchange account, and then click to select the Include the selected account in this group check box.ĥ. Under Select the options you want for the selected account group, make sure that the only check box that is selected is Download offline address book, and then click OK.Ħ. In the Send/Receive Groups dialog box, click your new group.ħ. Under Setting for group Group_name, click to select only the Schedule an automatic send/receive every check box, and then enter the number of minutes.Ĩ. Under When Outlook is offline, click to clear the check boxes. If you have increased the generation frequency of the offline address book files on your Exchange computer, you can also increase the frequency of the client offline address book downloads. To customize the generation of these files on the server, follow these steps:ġ. In Exchange System Manager (ESM), expand the Recipients container.ģ. Right-click the offline address list that you specified for your mailbox store, and then click Properties.ĥ. Customize the times that you want the offline address book files to be generated on your server. A good size is in the range of 1 MB to 25 MB, uncompressed. The request takes 30 minutes to time out. Cause This delay occurs when Outlook first tries to access the primary (internal) URL. If you want to increase the frequency of your updates, make sure your offline address book is reasonably small. When Microsoft Outlook 2013 is connected to a Microsoft Exchange Server computer through an external connection, Outlook 2013 may take as long as 30 minutes to manually download the Offline Address Book (.oab) files. Depending on the size of the offline address book, the update can take anywhere from one hour to eight hours if there is continuous user Outlook has a "throttling" mechanism that slows down the offline address book update when user activity is detected.If the offline address book on the local computer is 150 MB, Outlook would have to createĪ copy of that much data with each update. For each update, Outlook must make a copy of the offline address book in the local computer and apply the incremental changes that are fetched from the server.It might take hours to complete, depending on the size of Active Directory. The server has to generate the offline address book more frequently.The performance impact in the following aspects: Generating the offline address book files on the Exchange computer on a more frequent basis may cause performance problems on the server. Q10: Can I update the offline address book files on the Exchange computer more frequently?Ī10: We do not recommend that you update more frequently as this may affect client and server performance. There isn’t a shortcut to enable the specified settings, but some good tips can be found here: